Agents

We Currently Have Opportunities Opening Year Round For:

Agents (Customer Service Professionals)

For the Following Industries:

Telecommunications
Travel/Hospitality
Tax Preparation
Emergency Roadside
Assistance
Health Care
Home Services
Office Supply Distribution

…and many more industries based on quarterly hiring needs!

The Job Of An Agent (YOU!)

Take Inbound (and sometimes Outbound) calls to assist customers with:

Billing Inquiries
Orders
Locating Products
Rescheduling Appointments
Navigating Though Clients’ Websites and More
Jobs range from $8 to $18 per hour (with some incentives based on performance)
Flexible Hours – Set your own schedule each week by selecting the hours YOU want to work (minimum requirements set forth in each job listing)
Work for Fortune 500 Companies
Staff and Client Support – Technical Help is Available 24/7/365

What you could provide as a Customer Service Professional

Answer customer inquiries – clarify information the customer provides as well as locate and provide needed information – this may be over the phone or via email!
Provide empathy and support
Interact with other departments on behalf of the customer – providing first call resolution is a priority
Update job knowledge by participating in educational opportunities – free upskill courses are provided **Most projects require a minimum of 15 service hours per week

** Programs in place to assist with financing for class “tuition” and equipment upgrades. (see LEASING/FINANCING tab). Guaranteed work after successful course completion.

Hiring Process

An administrative service fee of $50.00 applies each pay period (Only $25.00 per week). This service fee is charged for the infrastructure that is provided, including the 24-Hour Client Technical Support Help Desk, system scheduling and accounting services entailed with running the day to day business.

The opportunity to work from the comfort of your own home when YOU want to is here! Call (601)831-6699 or submit an email to apply@sunrisecallcenter.com with your contact information and the best time to schedule your personalized on-boarding walk-through session!

Qualifications

What we prefer from our Agents:

Agents must be at least 18 years of age
High school diploma or GED (some college is a plus but not required)
1-2 years of call center/customer service experience
Effective communication skills are a MUST – these are necessary to provide customer service that is both professional and courteous
Ability to learn our organization’s products and services – we allow every opportunity to learn about our products and feel confident when you are speaking to customers!
Minimal computer skills, including but not limited to: e-mail systems, internet applications and keyboarding
Ability to work in a team environment – Performance facilitators available to provide live support in real time while servicing clients
Organizational skills – multi-tasking may be required for certain clients
Ability to achieve 100% Commitment Adherence (minimum 90%) – Work the schedule you set for yourself

SUNRISE CALL CENTRE

is an Equal Opportunity Authorized User the Arise Platform.

Your business will continue to grow when you partner with Sunrise Call Centre (Center). Answer calls with extraordinary quality, accuracy and exceptional customer service.

Are YOU a customer service professional? Do YOU have superior service skills? Can you give that AWEsome experience to any customer?

Put your skills to the test!

Get started today!

Call us to start improving your work life and take that first step towards independence and financial security for yourself and your family! Your career is calling… right from HOME!

Call: (601) 831-6699 for help getting started

AGENTS

We Currently Have Opportunities Opening Year Round For:

Agents (Customer Service Professionals)

For the Following Industries:

The Job Of An Agent (YOU!)

What you could provide as a Customer Service Professional

Hiring Process

Qualifications

SUNRISE CALL CENTRE

SUNRISE CALL CENTRE

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